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Satisfaction Guarantee

  • Satisfaction Guarantee:
    Here at Shop Auto Accessories our main goal is the happiness and satisfaction of our customers. Our large professional staff considers it a top priority to deliver a happy and pleasant experience to each one of our customers. We consider it a huge responsibility to meet the expectations of our customers so we do our best to fulfill orders accurately and within the time frame.

    We make sure that the quality of our products is high to earn the satisfaction of our customers. Yet, if the customer is not satisfied, they can return the product easily as long as it is under our return policy.

    • Shipping:

    Free Shipping:
    Almost all the products of Shop Auto Accessories are free shipping without any additional fees as long as the product is marked with the “Free Shipping” label.
    This offer is not available in case the product is oversize or the destination of the shipment is remote and not easily accessible by the shipping courier.
    Also note that your signature is required for shipping.

    Shop Auto Accessories pays the costs of the shipping of the products that are under the “Free Shipping” label to help its customers save money. If a customer wants to return a product, they will have to pay the shipping fees back to us and in addition to the difference between the original shipping and the price of the product.
    The company pays the entire amount only if the customer received a wrong or defective product.

    Insurance:
    Products shipped by Shop Auto Accessories are full insured without any additional fees to customers; it is another way to gain the satisfactions of our customers.

    PO Box:
    Our Products are not shipped to P.O Boxes so if the customer only has a P.O Box address, we ship the product to an alternative address or the nearest shipping courier station. For more details, please call us because the situation varies from a customer to another. 

    Order Process:
    Total Delivery Time is the sum of Processing Time plus Shipping Time.
    We deal with our customers with complete honesty. Our products take from 2 to 6 business days to reach our customers after the purchase (Nationwide). But in some extreme cases, such as shipping to a remote area, it may take additional processing days and additional 2 to 3 weeks shipping time.
    If you have any questions, contact us at support@shopautoaccessories.com

    Estimated Shipping Date:
    We add the period we obtain and package your item to the average speed of courier according to the destination of the shipment. Notice that during holidays, your shipment may take additional 2 to 3 business days due to the heavy load of processed orders. Orders usually arrive in time but sometimes they arrive slightly earlier or slightly later.
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